FAQ's

  • What is Paparazzi Accessories?

Paparazzi Accessories is a direct sales company that offers cute, trendy costume jewelry at an affordable price. You can join and obtain jewelry at a 45% discount and then sell that jewelry wholesale for profit.

  • What is Paparazzi Jewelry Made Of?

Paparazzi jewelry meets applicable consumer safety laws and regulations in the United States. The metals found in Paparazzi Accessories pieces are primarily made of iron and include other trace minerals. Those trace minerals are made up of a metallic alloy of either zinc, steel, or aluminum. Before our jewelry is sold, Paparazzi tests its jewelry for chemicals of concern using labs that are accepted by the United States Consumer Products Safety Commission.  Paparazzi jewelry is required to undergo testing for compliance with California’s Proposition 65, which includes testing for all heavy metals including lead, nickel, cadmium as well as phthalates. California’s Proposition 65 is one of the most stringent consumer laws in the US, and Paparazzi’s jewelry complies with Proposition 65. 

Paparazzi Accessories are not hypo-allergenic.

Some of the Paparazzi products are made of actual leather, while others are made from synthetic leather or suede, which is a mix of plastics and fabric. It is the same type of material found in many shoes, jackets, and other apparel.  While some people may be more sensitive to the smell of these items, it is not harmful. Removing the bracelets from the plastic they are packaged in will help the smell dissipate more quickly if desired.

Some of the bracelets and rings may have latex in the elastic/stretch band. Paparazzi recommends that those persons with sensitivity to latex buy the suede or leather bracelets instead.

How do you ship and what is the charge for shipping?

    Shipping costs vary depending on your exact location and number of items purchased.  Currently, shipping rates are as follows when you spend $0.00-$10.00 is $4.50 $10.01-$50.00 is $7.50 and $50.01 and up is $9.50. Shipping rates may be updated without notice.  We use USPS  shipping carriers to deliver your package(s).

    • Where do you ship?

    We provide shipping to all 50 states and U.S. Territories. 

    • How do you ship?

    After your order is processed, we will send it to The United States Post Office and it will be completely handled by them. Please contact your local Post Office when it arrives in your area by calling or using the tracking information you have been provided.

    • How long will it take to receive my order?

    We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we DO NOT ship on weekends. The shipping time will depend on your exact location. Shipping is determined by The United States Post Office.  Due to COVID-19 delivery times may vary.

    • How can I track my order?

    We will send you the tracking information of your orders to the email that you utilized when placing your orders. This email will also guide you on how to track your package. Please note that the tracking information will be displayed 2-5 days after you receive that email.

    • When will my tracking information appear?

    You should see tracking events within 48-72 hours after you have received the tracking ID number. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us. Once the shipment has left the fulfillment center and has been processed by the postal system, the information will show up online under your tracking ID number.

    • Why can't I track my order on your website?

    Please note that the tracking information will be displayed after 2-5 days after being updated.For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please be patient and check the tracking again later.

    You may also download the Shop app it  is an iOS and Android online shopping assistant app designed to help you track, pay, and shop better.

    • Why is my shipment status unchanged?

    Your shipment may be delayed. Delivery time or delays can be due to e.g. COVID-19, weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order has begun shipment.

    • How can I pay for an order?

    We offer safe and secure shopping and accept payment via,  American Express, Discover, MasterCard, VISA, Amazon Pay, etc.,  so you can choose the most suitable one for you.

    • Which currency are you using on the website?

    Our products are listed in US Dollars ONLY. 

    • How do I place an order?

    First of all, visit our store at: https://sscharms.com/

    Choose products that you love, then click "Add to cart" and "Check out".

    Then prefill your information and pay with your method of choice.

    That's it its very easy!  You can always contact us at sscharms@yahoo.com if you have any questions or concerns.

    • How do I view what's in my shopping cart?

    To view the contents of your cart, click on the Cart icon located on the top of the website page. Once you click on this icon, you can easily change the number of quantities you want to purchase of any item in your cart by updating the quantity listed. You can also delete any item in your cart by clicking the “Remove” link to the bottom of the quantity listing.

    • How do I change the quantity of a particular item in my cart?

    First, click on the “Cart” icon in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart as well as the quantities that you have chosen for each item. To change the quantity of an item in your cart, move your cursor to the “Quantity” field for this item and type in the quantity desired. Once you do this, the quantity and associated dollar amount (if applicable) will be automatically updated and reflect the correct amount for both the quantity and the cost located on the right side of your screen.

    • How do I know that my order has been successfully submitted?

    You will receive an email confirmation containing the Order Number and details of your purchase.

    • How do I change or cancel my order?

    Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.

    • How do I return an item?

    We have a 3 day return policy, which means you have 3 days after receiving your item to request a return. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at sscharms@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

    Unfortunately, we DO NOT except returns on gift cards.  Nor can you return an item if the correct item was ordered and shipped.


    You can always contact us for any return question at sscharms@yahoo.com.

    What if the item(s) I received are defective, incorrect, missing or damaged?

    Did you receive a faulty, missing or wrong product?

    Please contact our Customer Support team ( Contact Us Page ) to start the return process within 3 days from receiving your order. After the required 3 days and we are not contacted we are not responsible.   Please include the following information:

    • Order number
    • Proof of purchase
    • Video or photo of the faulty product (if applicable)
    • Complete delivery address
    • Contact telephone number

    In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

    • How long is the returns process?

    We have a 3 day return policy, which means you have 3 days after receiving your item to request a return. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at sscharms@yahoo.com. If your return is accepted, all return shipping and other miscellaneous fees are the responsibility of the customer. Items sent back to us without first requesting a return will not be accepted. 

    Unfortunately, we DO NOT except returns on gift cards.  Nor can you return an item if the correct item was ordered and shipped. 


    You can always contact us for any return question at sscharms@yahoo.com.

    • When will I receive my refund?

    NO REFUNDS will be issued. We can only offer item replacements. Items will only be replaced if received broken or defective. Pictures of broken items are required to process replacements. Replacements must be requested within THREE (3) days of the original shipment date.

    • Will shipping fees be covered for my returns?

    All return shipping fees and other miscellaneous fees are the responsibility of the customer.